AB-900: Copilot & Agent Administration Fundamentals Guide

Learn Microsoft Copilot fundamentals, administration, Microsoft Graph, security, governance & real-world AI use cases

What you’ll learn
Understand Microsoft 365 fundamentals and how core services like Teams, SharePoint, OneDrive, and Exchange work together
Learn how Microsoft 365 Copilot works, including its architecture, data flow, and real-world usage
Understand the role of Microsoft Graph and how it enables intelligent, context-aware AI experiences
Explore Copilot capabilities across Microsoft 365 apps (Word, Excel, Outlook, Teams)
Learn how to administer and manage Copilot, including licensing, setup, and user access
Understand Copilot Agents, their use cases, and how they are created and managed
Gain knowledge of identity and access management using Entra ID, RBAC, and MFA
Learn key security, compliance, and governance concepts for Copilot and Microsoft 365
Understand how to monitor, optimize, and troubleshoot Copilot usage
Explore real-world business use cases of Copilot and AI agents
Prepare confidently for the AB-900 certification exam with clear concepts and practical understanding

Requirements
Nothing, we start from scratch.
Not necessary but good to have basic knowledge of Microsoft 365.
Most important, will to learn and explore new things related to AI, specially copilot and Microsoft 365.

Description
Are you ready to understand how Microsoft Copilot and AI agents are transforming the modern workplace?

This course is designed to give you a clear, practical, and easy-to-understand foundation of Microsoft 365 Copilot, AI agents, and their administration—without unnecessary complexity.

Whether you are an IT professional, business leader, or beginner, this course will help you confidently understand how Copilot works, how it is managed, and how it delivers real business value.

What You Will Learn –

In this course, you will

• Understand Microsoft 365 fundamentals and core services like Teams, SharePoint, OneDrive, and Exchange

• Learn how Microsoft Copilot works, including architecture, data flow, and real-world usage

• Explore the role of Microsoft Graph and how it powers intelligent AI experiences

• Discover how Copilot works across apps like Word, Excel, Outlook, and Teams

• Learn Copilot administration, including licensing, setup, and access management

• Understand Copilot agents, their use cases, and how they are managed

• Gain knowledge of identity, security, and governance (Entra ID, RBAC, MFA)

• Learn best practices for secure and responsible AI usage

• Explore real-world business scenarios using Copilot and AI agents

• Prepare confidently for the AB-900 certification exam

Why This Course is Different

This is not just a theoretical course.

It is built on real-world enterprise experience, focusing on

• Practical understanding instead of jargon

• Business-focused explanations (not just technical theory)

• Clear examples you can relate to in your daily work

Each lecture is designed to be

• Short and easy to follow

• Focused on one concept at a time

• Structured for maximum clarity and retention

Who this course is for
Beginners who want to understand Microsoft 365, Copilot, and AI agents in a simple and practical way
IT professionals and administrators looking to learn Copilot administration, security, and governance concepts
Business users, managers, and leaders who want to leverage Microsoft Copilot to improve productivity and decision-making
Professionals preparing for the AB-900: Microsoft 365 Copilot & Agent Administration Fundamentals exam
Anyone interested in learning how AI is integrated into Microsoft 365 and how it impacts modern workplaces
Customer success, operations, HR, and business teams who want to use Copilot in real-world scenarios