Inclusive Internal Communications | A Practitioner’s Course

Master the art of inclusive internal communications to transform workplace culture and enhance employee experience.

What you’ll learn
To appreciate the fundamentals of inclusive internal communications
Learn the why, what and how of engaging with internal communications
Understand the needs of stakeholders
Gain insights on the measures of success
Appreciate how to involve and co-create internal communication solutions with staff
Imbibe nuances of manager communication
Gain tips and tricks to build internal communication presence
Make the most of leadership communication
Enhance employee experience
Draw on the power of employee advocacy

Requirements
Need to have a passion for communication, working with stakeholders and continuous improvement
Be open to learning and curious to research further
Be willing to experiment
Have the openness to include employees in the communication journey

Description
Internal communications has emerged as a strategic function critical to organizational success. This comprehensive course, based on the acclaimed book – Inclusive Internal Communications by Dr. Aniisu K Verghese (IABC APAC Communicator of the Year 2022, 3X author, speaker and coach), will transform how you approach employee experience, brand advocacy, leadership communication, and organizational culture. Inclusion in the context of internal communications is about appreciating the evolving role of staff as partners and not just a stakeholder whom you consult when you feel like it. It is about listening intently to their needs, being in their shoes, and involving them to continually improve their experiences. All employees, are communicators and it is the role of the internal communications team or for that matter, corporate communications or marketing teams to tap into the potential and creativity that exists within – not just for crowdsourcing, but also for problem-solving and sense-making.What You’ll Learn:This course takes you from foundational concepts to advanced strategic implementation of inclusive internal communication, covering:The evolution and strategic importance of internal communicationsBuilding credible leadership communication and executive presenceLeveraging digital technologies and enterprise social networksManaging change, crisis communications, and difficult messagesCreating storytelling cultures that inspire actionDriving exceptional employee experienceMeasuring impact and demonstrating ROIPreparing for the future of workWhy This Course?Unlike generic communication courses, this program is:Research-Based: Grounded in global studies and best practicesPractitioner-Proven: Features real-world examples and case studiesActionable: Includes templates, frameworks, and tools you can implement immediatelyFuture-Focused: Addresses hybrid work, AI, and emerging trendsInclusive: Emphasizes employee involvement and co-creationWho Should Take This Course:Internal Communications Professionals (entry to senior level)HR and Employee Experience LeadersCorporate Communications ManagersChange Management PractitionersBusiness Leaders and ExecutivesPR and Marketing Professionals transitioning to ICStudents pursuing communications careersCourse Requirements:No prior internal communications experience requiredBasic understanding of workplace communications helpfulWillingness to apply concepts in your organizationAccess to presentation software for completing assignmentsWhat You’ll Get:3+ hours of video content across 12 comprehensive modules10+ downloadable resources (templates, checklists, frameworks)Real-world case studies and expert interviewsPractical assignments and quizzesAccess to course updates

Early career or mid-level professionals who want to get stronger with one of the fastest growing domains in corporate communications,Practitioners who want to tap the potential and power of employees as advocates,Professionals who are keen to drive change and enhance the internal communication function,Leaders who want to improve their internal clout,Students who want to learn about this evolving domain

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