ISO-IEC 17025: 2017 Induction Training for Test laboratories

ISO/IEC 17025:2015 ‘General Requirements for the competence of testing and calibration laboratories’ Induction Training.

What you’ll learn
Understand the concepts of Quality, Quality Management, Assurance and Improvement in terms of the operation of a Testing Laboratory.
Awareness of Quality Management Standards and the role of Certification and Accreditation
Understand the structure and key requirements of ISO/IEC 17027:2017 in a test laboratory environment.
The need for documented systems and ‘pro’s and con’s’ of operating a Quality Management System.

Requirements
This course is designed for anyone who has an interest in understanding the role and requirements of the Quality Management System Standard ISO/IEC 17025 in the context of a laboratory who provides test services. This course is designed as an induction course for personnel who want or need to know more about the standard in their daily work in a test laboratory. It would be useful (although not essential) that participants have access to a copy of ISO/IEC 17025:2017. Unfortunately, we are unable to provide this standard as part of the course materials for copyright reasons. It is available from the International Organization for Standarization.

Description
The current version of ISO/IEC 17025, entitled ‘Conformity assessment – General requirements for the competence of testing and calibration laboratories was published in 2017. It covers the application of quality management principles for laboratories who conduct sampling, test or calibration services.This on-line training session has been designed to provide induction training in the content and an overview of ISO/IEC 17025 for laboratory, management and support staff who work in, or with testing laboratories who implement this standard.  We plan to produce a similar course in the future to cover the specific requirements of calibration laboratories, although the basic requirements are the same.The main course comprises a number of modules. We commence with some basic quality concepts applicable to any type of organisation, We then go on to discuss the role of ISO/IEC 17025 in relation to other related standards such as ISO 9001 and the concepts of certification and accreditation. The course then provides an overview of the requirements of the standard. Finally we will discuss the need for documented management systems and procedures and a summary of things you can do to contribute to the system and maintain your accreditation.  At various points summaries are given to allow participants to consider where their own management system covers the requirements of the standard.The course comprises presentation and graphic slides and quizzes to provide self assessment as the course progresses.Included in the course is a graphical representation providing a quick reference to the key clauses of the standard which is available as a download and the key course slides can be downloaded as a reference for the future. These are accessible in Module 1 of the course as ‘downloadable materials’.Unfortunately we are unable to provide copies of the ISO/IEC 17025 standard for copyright reasons.   It is not essential to have a copy of the standard, but they might find it a useful reference as the course progresses.  This document is available for The International Organization for Standardization’.If an additional examination is required, a separate quiz paper is available from [email protected] together with a marking scheme to allow an evaluation of knowledge gained from the course.

Who this course is for
The course is specifically designed for personnel who work, or who are about to start work in a test laboratory who implements, or who intends to implement the requirements of the ISO/IEC 17025 Quality Standard. This includes technicians, analysts and support staff involved in laboratory administration (eg sales, purchasing, stores, human resource, IT support, reporting) and laboratory management. The course could be used as an induction course for new personnel or a refresher course for those who operate in a test laboratory who operate or are in the course of developing a Quality Management System in accordance with ISO/IEC 17025 and particularly those who are accredited to this standard.

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